Privacy Policy

Introduction

Hartland Insurance Services, Inc. (“Hartland Insurance,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you, or that you may provide when you use our website (“Site”) or communicate with us through other electronic means (e.g., emails, contact forms, lead forms), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

By accessing or using this Site, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Site.

Information We Collect

Personal Information You Provide

  • Contact Forms & Lead Generation: When you fill out a contact form, quote request form, or otherwise submit your information, we may collect your name, address, phone number, email address, or other information necessary to help serve your inquiry.
  • Correspondence: If you contact us directly (e.g., via phone or an email), we may receive additional information such as the content of your message or any attachments.

Information Collected Automatically

  • Analytics Data: We currently use Plausible to gather anonymous analytics information (e.g., pages visited, referral sources, approximate geographic location). Plausible does not store personally identifiable information.
  • Cookies & Similar Technologies: We may use cookies (small text files stored on your device) to ensure our Site functions properly. We do not currently use any ad-tracking pixels (e.g., Facebook Pixel), but we may do so in the future to improve marketing outreach.

Information from Third Parties

  • In limited circumstances, we may receive information about you from third-party lead vendors or marketing partners, but only if you have provided explicit consent for that information to be shared.

How We Use Your Information

  • Respond to your inquiries, requests, or questions.
  • Provide information about our health, annuity, or life insurance products (as requested).
  • Improve our Site functionality, user experience, and content.
  • Communicate updates, changes, or other relevant information about our services.
  • Comply with applicable legal requirements and industry standards.

How We Share Your Information

  • We do not sell or rent your personal information to third parties. We may share information with:
  • Service Providers: Vendors who help us operate our business (e.g., web hosting, analytics). These providers only receive the information needed to perform services on our behalf and are contractually obligated to protect your data.
  • Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, user information may be transferred as part of that transaction.
  • Legal Compliance: We may disclose information to comply with any court order, legal obligation, or government request, or to protect our rights or the rights of others.

Data Security

We use industry-standard security measures (such as transport layer security (TLS)) to protect any personal information you submit. While we take steps to safeguard your information, no method of online transmission or electronic storage is entirely secure.

Children Under the Age of 13

Our Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we might have any information from or about a child under 13, please contact us so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The date at the bottom indicates when it was last revised. All changes are effective immediately upon posting and apply to all access and use of the Site thereafter.

Effective Date: January 1, 2025
Last Updated: January 1, 2025

Contact Information

If you have any questions about our Privacy Policy, please use our Contact Form or write to us:

Hartland Insurance Services, Inc.
Attn: Privacy Officer
1900 75th St
Woodridge, IL 60517